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Alternative Dispute Resolution for Consumer Disputes
In the event of a consumer dispute, the consumer may turn to the following alternative dispute resolution body for consumer disputes:
CIMAAL – Algarve Center for Information, Mediation, and Arbitration of Consumer Disputes. Address: Av. 5 de Outubro, No. 55, Ground Floor, 8000-075 Faro Website: www.consumidoronline.pt
For the resolution of consumer disputes arising from services provided online, you may also use the online dispute resolution (ODR) platform, accessible via the website: http://ec.europa.eu/consumers/odr/.
For more information, visit the Consumer Portal at www.consumidor.gov.pt.

